Backed by  
Combinator

One tool to automate your
‍guest messaging

The new standard for vacation rental teams. Spend less time dealing with repetitive tasks.

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Trusted by 3,500+ hospitality operations
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features

A modern toolset for you to do more

Automation solutions that allow your team to focus on 5-star hospitality.
Identify and track maintenance tasks

Turn guest messages and post-stay reviews into maintenance tasks that you can assign to your team, all in one click.

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Handle guest phone calls with Voice AI

Have HostAI talk to guests the same way you or your guest services team would. (Currently in Beta)

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Automate calendar messages

From availability inquiries to trip modifications, respond to guests immediately.

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Turn open calendars into revenue

Automatically identify gap-nights and boost per guest revenue with stay extensions, early check-ins, and late checkouts.

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Filter for urgency

Detect and flag urgent matters, ensuring critical issues never go unnoticed by your team.

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Plan guest experiences  

Connect guests with the best spots your listings have to offer, without lifting a finger.

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Testimonials

Build better guest experiences at scale

Superhosts, property managers, PMCs, and VRMs supercharge their management with HostAI.
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Within 30 days of integrating, HostAI is already handling over 80% of our guest communication. We are able to teach the AI so it gathers new info about our operation over time. I highly recommend.
Al S.
Rather Be | 27 properties
HostAI has transformed our business and operations. We have improved our response times and message quality. After testing competitors, we feel HostAI offers the best solution. No question.
Jordan L.
Haven Vacations | 269 properties
I highly recommend it to any host struggling with guest communications. Excellent service paired with quick and helpful feedback make HostAI a standout choice.
Daniel J.
Home Again | 30 properties
A lifesaver! My response time is way faster now and guests are happy. It's customizable and able to answer to common questions so I don't have to repeat the same thing over and over.
Justin F.
STR Haus | 3 properties
We previously had 12 virtual assistants performing tasks of messages, phone call, triage, updating listings and so on. We've managed to shrink our labour footprint to 4 virtual assistants. These guys know how to ship features...fast.
Darren M.
MyEasyBnb | 190 properties
We used to spend so much time resolving miscommunications across multiple systems. They've built a suite of tools that does it all. Working with the team has been a standout.
Sergiu L.
Qult | 21 properties
We're no longer glued to our phones! We can focus on creating memorable experiences for our guests while enjoying peace of mind. The team is our favorite to work with of all of our tech stack.
Tyler H.
Stellar Dweller | 76 properties
Within 30 days of integrating, HostAI is already handling over 80% of our guest communication. We are able to teach the AI so it gathers new info about our operation over time. I highly recommend.
Al S.
Rather Be | 27 properties
HostAI has transformed our business and operations. We have improved our response times and message quality. After testing competitors, we feel HostAI offers the best solution. No question.
Jordan L.
Haven Vacations | 269 properties
I highly recommend it to any host struggling with guest communications. Excellent service paired with quick and helpful feedback make HostAI a standout choice.
Daniel J.
Home Again | 30 properties
A lifesaver! My response time is way faster now and guests are happy. It's customizable and able to answer to common questions so I don't have to repeat the same thing over and over.
Justin F.
STR Haus | 3 properties
We previously had 12 virtual assistants performing tasks of messages, phone call, triage, updating listings and so on. We've managed to shrink our labour footprint to 4 virtual assistants. These guys know how to ship features...fast.
Darren M.
MyEasyBnb | 190 properties
We used to spend so much time resolving miscommunications across multiple systems. They've built a suite of tools that does it all. Working with the team has been a standout.
Sergiu L.
Qult | 21 properties
We're no longer glued to our phones! We can focus on creating memorable experiences for our guests while enjoying peace of mind. The team is our favorite to work with of all of our tech stack.
Tyler H.
Stellar Dweller | 76 properties
Stats

Drive repeat bookings with good hospitality

Automation that turns your team into a top-tier guest services operation.

Messages sent to guests

1.2 Million

Message approval rate

94%

Average response time

46sec

Countries serviced

60+

Languages spoken

110+
Integrations

Easily integrated with your tech stack

Connect your tools, connect your teams. Only a couple clicks away.
Explore integrations
Save time

Make your guest interactions effortless

No matter how good your guidebooks are, guests probably won't read them. HostAI knows them by heart, so you never need to worry about questions you've already answered.
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Pricing

Start today

A plan for all types of STR operators. Try it out for free.
Superhost

1 - 10 listings

$12 (per listing per month)
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Property Manager

11 - 50 listings

$10 (per listing per month)
Get started
Enterprise

50+ listings

Contact for pricing
resources

Blogs and articles

Short-term rental resources for you and your team.

Virtual Assistance

How AvantStay Perfected the Formula
Managing guest requests: tech, teamwork, and guest experience

Short Term Rental

People, Processes, and Platforms: A Short Guide to the Short-Term Rental Market
Integrating technology simplifies short-term rental management.

Product Updates

OwnerRez Integration is Live
Connect your OwnerRez Account to HostAI today
View all
Support

Questions people ask us

Please reach out if you have more questions about the technology or use-cases.
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Do I really need to implement AI in my operation?
AI is here to stay and like any innovation, it's best to adopt it early. Plus it only takes a few clicks of set up until it's increasing your bottom line.
Are we like those other AI tools that don't actually work?
Definitely not. There are a lot of AI products coming to market. Many of them seek to automate all guest messages without considering the importance of human interaction required in good hospitality. We aren't those companies. We understand the importance of having a human in the loop and see AI the same way a samurai sees his sword—powerful only when used correctly.
Do AI responses sound robotic?
We get this question a lot and totally understand the concern as we are in the hospitality business. The answer is a resounding no. Your AI is not only personable, but customizable so that it can adopt all of the little idiosyncrasies you want. Whether that's a certain greeting, a certain sign-off, or the words you want your AI to call your listings ("house", "cabin", "flat", etc.), it's your AI for you.
Does HostAI replace virtual assistants?
Only if you want it to. In reality, it empowers virtual assistants by 10x'ing their productivity.
Can HostAI handle hotels?
Yes we can! If you are interested in HostAI products for hotels, please book a demo so we can discuss the best way to tailor HostAI to your operation.

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